INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

There might be slight variations in color or appearance. These can be due to differences in lighting, screen settings, or how the fabric drapes on a model. We strive to provide detailed descriptions and multiple photos to give you the best representation of the product.

Where can I view my sales receipt?

Your sales receipt will be sent to the email address you used for your purchase after order get delivered. You can also view it at any time in the order section of your profile on our website.

How can I return an item?

You can return an item if it is damaged, defective, or misprinted within 7 days of delivery. To start the process, you must provide an unboxing video and images of the defective item and its original packaging.

For any other reason, such as a change of mind or wrong size, we do not offer refunds or exchanges.

Will you restock items indicated as “out of stock?”

We appreciate your interest in our products. The availability of our items, especially new designs, can vary.

While we do our best to restock popular items, we cannot guarantee a specific date for an out-of-stock product. We recommend checking the website regularly for updates on new inventory and the return of popular designs.

Where can i track shipment of my order?

You will receive a WhatsApp message from our delivery partner on your mobile number. You can click the link in this message to directly track your order.

Alternatively, you can copy the AWB number from the WhatsApp message and paste it into the tracking field on our site's Track Shipment page.

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